With thousands of purchase orders generated each day, mistakes are bound to occur in a manual process. Unfortunately, these mistakes are often accompanied by financial implications that can undermine the productivity of your business and the confidence of your customers. Manual processes also make it difficult for buyers to follow-up and track the scope of their orders and the status of different vendors and suppliers. Luckily, manual processing doesn’t have to be the definitive answer to your problems. Leave the traditional methods of processing behind by embarking on a better and more innovative solution. At Siemens Global Business Services, we believe in the power of automation and its ability to transform the future. Our PO Maintenance Automation serves as an effective key to solve the challenges that come with manual processing.

What is PO Maintenance Automation and how does it work?

The PO Maintenance Automation system is a digital solution that connects all users and buyers with their respective vendors. It quickly alerts all users of existing and potential problems along the way, from processing delays to vendor issues with helpful warnings and updates. The PO Maintenance Automation system also tracks vendor performance and presents it in a holistic view for customers to easily manage and understand. The solution has a user-centric design that prioritizes customer experience so your business can foster strong customer satisfaction and positive negotiations down the line.

Case Study: PO Maintenance Automation in Action

Our Process Optimization and Digitalization team works with business line leaders to develop digital solutions to solve problems that exist within the processing system. In one case study, a Purchase-to-Pay customer needed a solution to replace their heavily dependent email system with a new, automated process. Our team performed an in-depth analysis of the customer’s current email system and the issues that occurred within the program. Through the integration of AWS data and robotic process automation, our team successfully automated the information gap and improved the efficiency of the email system.

PO Maintenance Automation Results

Since its initial launch, our PO Maintenance Automation system has saved over a million dollars and this number continues to grow. Our helpful solution enables buyers to focus on value-added activities instead of time-consuming follow-ups, updates, and tracking systems. The solution also improves vendor performance across the business which can impact future pricing. Furthermore, our customers have experienced increased agility across the purchasing cycle. For example, when a vendor cannot fulfill the buyer’s expectations, our system alerts the buyer with a real-time update. This feature allows the buyer to quickly change vendors and reduce the traditional downtime that’s associated with manual processing.

While the GBS digital solution has successfully impacted the purchasing process, it can also be applied to other manual processes. Our PO Maintenance Automation consolidates decentralized processes into one simple and easy-to-use system that saves time and resources. It eliminates the challenges affiliated with manual processing to enhance the overall customer experience. Additionally, our solution identifies opportunities for automation and digitalization so your business can achieve its best possible performance.

Here at Siemens Global Business Services, we understand the difficulties of managing and tracking manual processes. That’s why our PO Maintenance Automation system serves as a practical solution to improve the overall effectiveness and efficiency of your business. For more information on our PO Maintenance Automation system, contact our global expert: jeffrey.straub@siemens.com

See What POMA Is All About