Are you frustrated with the complexity of managing your sales and use taxes? Have you overpaid your taxes, resulting in diminished cash flow or the loss of these overpayments? If this is an area your business struggles with, we have the answer. Tax-Sights was designed to automate the sales and use tax process to reduce overpayments and costs through transparent data sets, knowledge sharing and an ecosystem to bridge communication gaps that will ultimately improve the customer’s journey.

Save Time & Money On Sales & Use Taxes.

Tax-Sights is a new service that delivers transparency into the health of our customers E2E sales and use tax processes. Our service includes a Tax-Sights expert, dynamic dashboards, continuous education, and proactive communications to alert the risk of overpayments and future disputes. The Use Tax Dashboard resolves inaccurate purchase order tax calculations in real-time and the Sales Tax Dashboard promotes early intervention into sales orders and invoices which are at risk of tax overpayment.

Tax-Sights was designed to correct common customer pain-points and is a process which goes across GBS business lines including R2R, P2P and O2C. Pain points include erroneous payment of sales and use taxes, sales tax short pays, use tax overpayments, tax invoicing accuracy, cash flow issues and recovery fees from overpayments. “Tax-Sights is a platform ecosystem designed to improve knowledge sharing throughout the end-to-end sales and use tax process,” states Rob Koca, R2R Head – North America.

Sales Tax

Tax-Sights gives the customer clear and digestible information to provide insights and transparency into their sales tax journey. The transparent look into the overall process enables customers to take preventative action to reduce overspend and reduce disruptions to the sales tax process. When certifications require renewal, Tax-Sights provide alerts so that customers can renew without disruptions.

Use Tax

To develop a solution designed to improve the customer tax journey, the Tax-Sights team reviewed the overall sales and use tax end-to-end process to identify gaps and opportunities. Through focus group collaboration across multiple GBS teams and operating companies, the team refined their requirements to begin designing potential solutions.

Key Benefits

· Offers action-oriented service to address potential dispute risks, customer master data quality issues or other unknown risks that may arise.

· Manages and monitors alerts success with pro-active communications.

· Enhances KPI’s and Change Requests continuously.

· Equips customers with business training with the necessary knowledge with recurring instruction on changes and improvements.

· Measures improvement over time.

· Improves the tax certification capture rate, providing transparency into state refund status.

· Provides actionable KPIs through alerts to prevent disputes and overpayments before they happen.

Key Resources of the Tax-Sights Platform

Tax-Sights isn’t just about dashboards. It is a solution meant to help our customers save money through efficiency and transparency. Tax-Sights features also include:

· Quarterly sales and use tax newsletter to cover hot topics our customers should be aware of.

· Easy to understand short trainings for businesses key tax topics.

· Timely communication including updates, FAQs, wikis and individual customer call.

Learn More About Tax-Sights Now